Recall StatusTerminated
Date Initiated2016-09-09
Date Terminated2017-08-25
Product Quantity447
Reason for Recall
Two customer complaints
suggest that excessive rotation of the cable in one direction (clockwise or counter-clockwise)
without allowing the cable to unwind to its normal condition may cause the cable to break
suddenly and the body shield to fall. While no injuries or deaths occurred in either failure, the
Zero-GravityTM body shield weighs 55 pounds, and in the event of a cable failure, the body
shield will fall immediately. A fall of this nature places the user, associated staff and the patient
at risk for a potential injury.
Firm Action
On 9/9/2016, URGENT: MEDICAL DEVICE CORRECTION letters dated 9/8/2016 were sent to the affected consignees via certified mail. The recall notification included a description of the reason for the recall, affected product, consignee responsibilities, and instructions for responding to the formal recall notification.
TIDI Products is taking the following action to correct this issue:
1. Revising instructions for use to include the step to allow the cable to unwind after use
and prior to storing the body shield in a locked or secured position.
2. Modifying user and staff training protocols to include the requirement to allow the cable
to unwind after each use.
3. Adding additional warning labels to the system.
4. Replacing all cables in the field to ensure that any potentially stressed cable is removed.
A representative from TIDI Products will be contacting you to schedule a visit from a technician
to implement this corrective action.
Customer Actions
Cables should be carefully inspected for signs of wear or rotational tension, which will create a
bend or buckle in the cable. Practitioners and medical institutions should review their routine
use of the Zero-Gravity Radiation Protection System to determine if the body shield undergoes
repeated rotation without allowing the cable to relax back to its normal condition. If the cable
has been consistently rotated in one direction without being allowed to relax back to its normal
condition or if there is any doubt about excessive rotation in one direction, TIDI recommends
that practitioners and medical institutions discontinue use until such time as corrective action
can be implemented by TIDI Products.
If facilities continue to use their Zero-Gravity" Radiation Protection System until correction and
install of the replacement cable can be performed, they should make sure that they are allowing
the unit to go back to its relaxed state.
Please complete and return the enclosed response for
Root Cause
Labeling design
Distribution Pattern
Nationwide. Canada.
AUSTRALIA
AUSTRIA
BELGIUM
BRUNEI
CHINA
FRANCE
GERMANY
INDA
INDONESIA
ISRAEL
ITALY
KSA
MALAYSIA
NETHERLANDS
POLAND
QATAR
QUEBEC
SAUDI ARABIA
SINGAPORE
SOUTH AFRICA
TAIWAN (R.O.C.)
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.