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Terminated

SOMATOM Force; computed tomography x-ray system. Intended to generate and process cross-sectional images of patients.

FDA Recall Z-0107-2016 · Posted 2015-10-06

Recall StatusTerminated
Product CodeJAK
Date Initiated2015-08-18
Date Terminated2017-05-08
Product Quantity21

Reason for Recall

Software and firmware bugs

Firm Action

Customers will be notified via the system interface and e-mail or U.S. postal mailing via a Customer Advisory Notice. If necessary the advisory letter may be hand delivered. The letter informed customers that the safety related issues identified were resolved by SW-Version VA50A_SP2. The update will be remotely pushed to affected systems. The letter also advised customers to notify anyone in their organization that should be aware of the information. In the event that the device had been sold, the notice should be forwarded to the new owner, and the firm should be informed of the new owner.

Root Cause

Software design

Distribution Pattern

Nationwide Distribution

Official Source

View FDA Recall →

Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.

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