Recall StatusTerminated
Date Initiated2019-09-11
Date Terminated2024-06-11
Product Quantity2,304 units
Reason for Recall
Due to low Quality Control recovery and invalid Calibration.
Firm Action
1. Discontinue use and discard the remaining affected product in your inventory according to your local waste guidelines.
2. Complete and fax or email the form even if you are not requesting product replacement.
Please contact the Roche Support Network Customer Support Center 24 hours a day, seven days a week at 1-800-428-2336 if you have questions about the information contained in this UMDC.
An Urgent Medical Device Correction letter dated 12/18/19 was sent to customers regarding the expansion of the recall to include an additional lot of Albumin Gen.2 Reagent.
Actions Required
" Discontinue use and discard the remaining affected product in your inventory according to your local waste guidelines.
" Complete the attached fax form (TP-00848) and fax or email it according to the instructions on the form even if you are not requesting product replacement.
" File this UMDC for future reference.
Questions
Please contact the Roche Support Network Customer Support Center 24 hours a day, seven days a week at 1-800-428-2336 if you have questions about the information contained in this UMDC.
Root Cause
Under Investigation by firm
Distribution Pattern
US Nationwide distribution including the states of AL, AZ, CA, CT, FL, GA, HI, IA, IL, IN, KY, LA, MA, MD, MI, MO, NE, NH, NJ, NY, OH, OK, PA, PR, RI, SC, TN, TX, UT, VA and WI.
Updated as of 12/20/19 to include the following additional US states: CO.
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.