Recall StatusOpen, Classified
Date Initiated2021-09-02
Product Quantity187 units
Reason for Recall
Septal Occluders contain the incorrect expiration date. Product is labeled with a 3 yr. expiration date instead of 2 yrs.
Firm Action
Gore initiated distribution of "Urgent Medical Device Recall" Notification to affected consignees between the dates of September 2, 2021 - September 21, 2021. The customer communication was distributed via Email and UPS. In addition, to informing consignees about the recall, Gore asked consignees to take the following actions:
1. Identify and return any unused devices within the scope of this voluntary recall.
Return Authorization number can be found on the CUSTOMER RESPONSE FORM.
2. Please complete and sign the enclosed CUSTOMER RESPONSE FORM and return to
[email protected] within 3 weeks of receipt of this notification.
3. Please share this letter with others in your hospital or clinic as appropriate.
4. If a listed device has been used, there is no patient-follow up needed and there are
no further actions needed other than informing Gore the device was used. Please
indicate the used devices on the CUSTOMER RESPONSE FORM and return to
[email protected] within 3 weeks of receipt of this letter. No further
action is needed.
5. Please contact your local Gore field sales associate with any questions regarding this notice, and to coordinate the return and replacement of any unused affected devices. Additionally, you may also contact Gore Customer Service (Email:
[email protected]; or by phone (U.S. toll free: (800) 528-8763)).
6. In the event that an adverse event occurs:
Any adverse event involving the GORE CARDIOFORM Septal Occluder should be
reported to the manufacturer and the country specific regulatory authorities immediately. To report an event to W. L. Gore & Associates, email:
[email protected]
or contact: USA: 800 528 1866 Ext. 44922 / 928 864 4922, Fax 928 864 4364
Healthcare professionals and consumers may report adverse events or quality
problems directly to FDA using the FDA MedWatch Website:
https://www.accessdata.fda.gov/scripts/medwatch/index.cfm
Root Cause
Software change control
Distribution Pattern
US: AL,AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN,MO,MS,MT,NC, ND, NE, NH, NJ, NM,NV,NY,OH,OK,OR,PA,SC,SD,TN,TX,UT,VA,VT,WA,WI, WV
OUS: AUS, AUT, CAN, CHE, DEU, DNK, ESP, FRA, GBR, GRC, IRL, ITA, MEX, NLD, NOR, PRT, SAU, SWE
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.