Recall StatusTerminated
Date Initiated2018-06-29
Date Terminated2021-08-12
Product Quantity45
Reason for Recall
Atellica Solution system software (SW) version 1.13 and lower, five (5) behavioral issues were identified:
1. Reagent Lock may not work as intended with Primary Reagent ReadyPacks and Ancillary Packs when more than one (1) lot of specific Reagent kits are loaded on the analyzer at the same time.
2. Sample barcodes may be incorrectly read
3. The Atellica IM 1300 Analyzer and Atellica IM 1600 Analyzer may not run CEA dilutions at 50x and 100x. The Analyzer may post a Sample Integrity Error when 50x or 100x dilutions are ordered for Carcinoembryonic Antigen (CEA). Dilution factors lower than 50x and neat samples are not affected by this behavior.
4. The Atellica CH 930 Analyzer may continue to display the default reporting units after the reporting units have been changed.
5. The Atellica CH 930 Analyzer may not display results for sample if certain assays are configured to auto-dilute results above or below the assay measuring interval.
Firm Action
Siemens issued an Urgent medical Device Correction, (UMDC ASW18-02.A.US) and Urgent Field Safety Notification (UFSN ASW18-02.A.OUS) on 6/29/18, via FedEx to the US Customer and via email distribution to countries Outside US (OUS).
The field action letters explain the behaviors and informed Customers of action to be taken to prevent the behaviors from occurring. Siemens has released an updated software (SW) version (V), 1.14, which corrects the reported behaviors.
Root Cause
Software design
Distribution Pattern
Nationwide
Foreign:
Australia
Austria
Belgium
Brazil
Canada
Croatia
Czech Republic
Denmark
France
Germany
Greece
Italy
Japan
Malaysia
Mexico
Netherlands
Norway
Poland
Republic Korea
Singapore
Spain
Sweden
Switzerland
U.A.E.
United Kingdom
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.