Urgent Medical Device Recall (Removal) letters were sent to customers beginning 10/3/19. The letters instruct customers to do the following:
ACTION REQUIRED:
1. Examine your inventory immediately to determine if you have product subject to this recall on
hand and quarantine such product(s).
2. Remove the product subject to this voluntary recall and communicate the issue to relevant
operating room or materials management personnel, or anyone else in your facility who needs
to be informed.
3. If any product subject to this recall has been forwarded to another facility, contact that facility to
arrange return. Please consider including a copy of this recall letter when communicating.
4. Complete the Business Reply Form (BRF) (Attachment 2) confirming receipt of this notice and
fax or email it to Stericycle at 1-866-300-3432 or
[email protected] within three (3)
business days. Please return the BRF even if you do not have product subject to this
recall.
5. Keep this notice visibly posted for awareness until all product subject to this recall has been
returned to Stericycle. While processing your returns, please maintain a copy of this notice with
the product subject to this recall and keep a copy for your records.
6. Customers are required to return unused impacted ECHELON FLEX ENDOPATH 60mm
Staplers subject to this recall that are in their inventory immediately. To receive replacement
product, customers must return product subject to this recall by December 31, 2019. Any nonaffected
product and any product returned after the date specified will not be replaced.
7. To return product subject to this recall, photocopy the completed BRF, place it in the box with
the product, and affix the pre-paid authorized shipping label included with the recall notification
letter. Ethicon will pay for the shipping charges only if the authorized label is used. Extra
shipping labels may be obtained by calling Stericycle at 1-866-918-8756. Your account n