Recall StatusOpen, Classified
Date Initiated2022-10-13
Product Quantity17,396 Units
Reason for Recall
Calibration disk Data Release Version (DRV) 6194 to 6200 contain inappropriate calibration mathematics for VITROS Calibration Kit 9 for calibrating VITROS PHYT Slides, for
all lots of slide generation 22 (GEN 22). The erroneous mathematics on the calibration disk prevents the VITROS 250/350 Chemistry System from successfully calibrating, leading to delayed results.
Firm Action
Ortho Clinical Diagnostics issued Urgent Letter (CL2022-260) to VITROS 250/350 Chemistry System consignees. Letter states reason for recall, health risk and action to take:
Upon receiving this communication, load Calibration Diskette DRV 6201 on your VITROS 250/350 Chemistry System and calibrate VITROS PHYT Slides, GEN 22 using VITROS Calibrator Kit 9.
Complete the enclosed Confirmation of Receipt form no later than October 21, 2022.
Please forward this notification if the affected product was distributed outside of your facility.
Save this notification with your user documentation or post this notification by each VITROS 250/350 Chemistry System until Calibration Diskette DRV 6201 has been received and loaded by your facility.
If your laboratory has experienced the issue with this product and you have not already done so, please report the occurrence to your local Ortho Care" Technical Solutions Center.
If you have further questions, please contact the Ortho Care Technical Solutions Center at 1-800-421-3311
Root Cause
Under Investigation by firm
Distribution Pattern
Worldwide Distribution: US (Nationwide) and Countries (Foreign) including:
Australia
Bermuda DV04
Bermuda, HM 13
Bermuda, HM08
Brazil
Canada L3R 4G5
Chile
China
Colombia
Denmark
France
Germany
India
Italy
Japan
Mexico
Norway
Portugal
Russia
Singapore 609917
Spain
Sweden
United Kingdom
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.