Recall StatusTerminated
Date Initiated2021-10-15
Date Terminated2023-12-18
Product Quantity191 units
Reason for Recall
Ortho Clinical Diagnostics confirmed a complaint that some VITROS Immunodiagnostic Products Anti-HBc IgM Controls Lot 1690 Controls Values booklet contained information for the incorrect product. While the accuracy of patient test results is not affected by this issue, there is a potential for delayed results due to the troubleshooting of Quality Control results.
Firm Action
On October 15, 2021, the firm issued "Important Product Correction Notification" letters to affected customers. Customers were informed that up to 8 booklets in the affected lot contained the range of means information for VITROS Immunodiagnostic Products Anti-HBc Controls instead of the control values for VITROS Anti-HBc IgM.
Customers were provided with a copy of the correct Controls Values booklet.
Customers were asked to do the following:
- Complete and return the included Confirmation of Receipt - Response Required customer response form by email to:
[email protected] or fax to: 1-888-557-3759 or 1-585-453-4110
- Retain the included Controls Values booklet to use in place of any recalled booklets
- Forward the notification if the product was distributed outside your facility
If you have further questions, please contact Ortho Care" Technical Solutions Center at 1-800-421-3311.
Root Cause
Under Investigation by firm
Distribution Pattern
US (Domestic) distribution to states of: AZ, CA, CO, CT, FL, GA, LA, MA, MO, NJ, NY, OK, SC, SD, TX, UT, WA, WI, and WV. OUS (Foreign) distribution to Colombia.
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.