Recall StatusTerminated
Date Initiated2018-02-19
Date Terminated2020-08-25
Product Quantity4,879 units (2,982 units have been implanted and 537 have been scrapped)
Reason for Recall
Lack of adequate validation and controls to ensure that product cleanliness parameters were consistently met.
Firm Action
The firm, Zimmer Biomet, sent an "URGENT MEDICAL DEVICE RECALL" letter dated 2/22/2018 to its customers. The letter described the product, problem and actions to be taken. The customers were instructed to do the following:
Review this notification and ensure that affected personnel are aware of the contents.
2. If you have affected product at your facility, assist your Zimmer Biomet sales representative and quarantine all affected product. Your Zimmer Biomet sales representative will remove the affected product from your facility.
3. Complete Attachment 1 Certificate of Acknowledgement and send to
[email protected]. This form must be returned even if you do not have affected products at your facility.
4. Retain a copy of the acknowledgement form with your recall records in the event of a compliance audit of your facilitys documentation.
5. If you have further questions or concerns after reviewing this notice, please call customer service at 574-371-3071 between 8:00 am and 5:00pm EST, Monday through Friday. Calls received outside of call center operating hours will receive a voicemail prompt or be transferred to an on-call representative in the event of an emergency. Alternatively, your questions may be emailed to
[email protected].
Root Cause
Under Investigation by firm
Distribution Pattern
US Nationwide Distribution: AK, AL, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, WI, and WV ; and country of:
Australia.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.