Cardinal Health issued Urgent Medical Device Recall Letter dated November 2, 2021, stating reason for recall, health risk and action to take:
1) REVIEW your inventory for affected product.
2) SEGREGATE and QUARANTINE all on-hand product that is confirmed to be labeled per Attachment 1.
3) NOTIFY any customers to whom you may have distributed or forwarded affected product about this product action.
4) RETURN the enclosed acknowledgment form via fax to 614-652-9648 or email to
[email protected], whether or not you have affected product.
5) CONTACT the appropriate Customer Service group to arrange for return and credit/replacement of any affected product Monday Friday between 8:00am - 5:00pm EST:
" Hospital 800-964-5227
" Federal Government 800-444-1166
" Distributor 800-635-6021
" All other Customers 888-444-5440
6) CUSTOMERS that did not receive product directly from Cardinal Health should return product through the location where they purchased it.
Available Assistance:
Please contact the Customer Service group for any questions or to arrange for credit and return of any product:
" Hospital 800-964-5227
" Federal Government 800-444-1166
" Distributor 800-635-6021
" All other customers 888-444-5440
For questions related to the notification and/or acknowledgement form that are not adequately addressed in this letter, please contact the market action team at:
[email protected] or call 800-292-9332.