Recall StatusTerminated
Date Initiated2016-03-15
Date Terminated2020-09-09
Product Quantity1363
Reason for Recall
It was discovered the patient support tabletop may fail to move in the horizontal direction when it is commanded to do so during CT scans due to a potential mechanical linkage failure.
Firm Action
Philips planned action:
1. Philips issued a customer notification letter on October 13, 2016. The letter includes a statement that the corrections will be made free of charge.
2. Philips will initiate a field corrective action to address the issue.
3. Philips will contact the customer and schedule an inspection to determine if the unit requires repair.
4. If repair is required, the couch horizontal linkage assembly will be replaced.
For further questions please call (978) 659-3000.
Root Cause
Radiation Control for Health and Safety Act
Distribution Pattern
USA(nationwide) Distribution to the states of : AZ, NY, GA, UT, TN, TX, AR, NV, Il, FL, MS, LA, MD, MO, MA, OK, KY, WY, SC, ND, NE, DE, MI, WA, CT, RI, KS, OR, IN, PA, CA, NJ, NC, MN, AL and IA.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.