Recall StatusOpen, Classified
Date Initiated2021-09-22
Product Quantity46
Reason for Recall
Issue was identified during internal engineering evaluation. Use of the system with the affected software version may experience either an inability to deliver energy or an inadvertent delivery of energy. Use may require surgeon to resolve an injury or need moderate intraoperative intervention. Also, use may potentially cause user frustration or a minor delay to troubleshoot.
Firm Action
On 09/22/2021, the firm notified affected customers via mail of "Urgent Medical Device Correction - ISIFA2021-04-C." The letter indicated, "As part of the field action process, please complete the actions below:
1. Ensure that all personnel who use the da Vinci SP System read and understand the contents of this letter.
2. Inform the personnel when the software update has been completed by the Intuitive representative.
3. Complete the attached Acknowledgement Form and return it via fax or email to Intuitive as instructed on the form.
4. Retain a copy of this letter and the acknowledgement form for your files.
5. Contact Technical Support at the number listed below for assistance if you have experienced this issue: US Technical Support: 800-876-1310, Option 1 (24/7)
An Intuitive representative will schedule a site visit to install the next available software update.
If you require further information or support concerning this Medical Device Notification, please contact your Clinical Sales Representative or contact Intuitive Customer Service at the numbers listed below:
-US Customer Service (800) 876-1310, Option 3 (7 AM to 5 PM EST) or
[email protected]."
Root Cause
Software design
Distribution Pattern
US Nationwide distribution in the states of Arizona, California, Connecticut, Florida, Illinois, Kansas, Kentucky, Massachusetts, Minnesota, Missouri, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Virginia, Washington, and Wisconsin.
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
K211316da Vinci SP Surgical System (SP1098)Intuitive Surgical, Inc. · 2021-07-23K211595da Vinci SP Surgical System (SP1098)Intuitive Surgical, Inc. · 2021-06-23K202968Da Vinci SP Surgical SystemIntuitive Surgical, Inc. · 2020-12-22K192717da Vinci SP Surgical SystemIntuitive Surgical, Inc. · 2020-09-28K182371da Vinci SP Surgical System, EndoWrist SP Instruments, and AccessoriesIntuitive Surgical, Inc. · 2019-03-14K173906da Vinci SP Surgical System, EndoWrist SP Instruments, and AccessoriesIntuitive Surgical, Inc. · 2018-05-31
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.