Recall StatusTerminated
Date Initiated2020-10-13
Date Terminated2024-01-22
Product Quantity2838 units
Reason for Recall
Luminex has determined that three (3) separate test fixtures used by field service engineers to service the VERIGENE SP Processors were procured from unapproved sources and, in some cases, were manufactured using unvalidated processes. These text fixtures were used to calibrate and verify VERIGENESP devices.
Firm Action
On 10/13/2020, the firm sent the following notice:
"As part of our corrective action plan, Luminex will be updating software on all VERIGENE SP instruments in the coming weeks, and systematically visiting every VERIGENE customer site to perform a supplemental preventative maintenance on your instruments. We will also likely be sending out a series of Customer Advisory Notifications with additional information on items related to our remediation efforts surrounding the Warning Letter, as well as updates related to other items identified for improved product performance. During this time, you may continue to use your VERIGENE products as directed in the package inserts for each product, or as otherwise directed through further Luminex communications.
If you have any question, please do not hesitate to contact Luminex Global Support Services using the contact details below:
Luminex Global Support Services
1-877-785-2323 (U.S. and Canada)
+1-512-381-4397 (Outside U.S. and Canada)
[email protected]"
Root Cause
Nonconforming Material/Component
Distribution Pattern
Worldwide distribution. US nationwide and Kuwait, Austria, United Kingdom, Spain, France, Chile, Japan, Netherlands, Greece, Italy, Thailand, Germany, Turkey
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.