Recall StatusTerminated
Date Initiated2020-10-23
Date Terminated2021-05-13
Product Quantity8,962 units
Reason for Recall
Potential increased occurrence of pump fracture over the lifetime of the device.
Firm Action
Required Action
Coloplast asks that you please do the following:
1. Immediately move all inventory (purchased directly or that may be stocked as consignment inventory)
to quarantine, and return all Titan pump product (as identified in this notification) to Coloplast within
10 business days of receiving this letter. Product return instructions are located at the end of the
attached Acknowledgement and Receipt Form.
If you have further distributed this product, please notify your customers at once of this recall.
2. Complete the attached Acknowledgement and Receipt Form indicating the quantity that will be
returned. If you do not have pumps to return, please denote that on the form. Please ensure you fill in
your contact information.
3. Forward the completed form to the Coloplast contact information found at the bottom of the
acknowledgement form.
If you have further questions, please contact the Coloplast Customer Service team directly at (800) 258-3476, or
by email
[email protected].
Root Cause
Component design/selection
Distribution Pattern
Worldwide distribution - US Nationwide distribution including in the states of AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, LA, MA, MD, MI, MN, MO, MS, NC, NE, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI, WV and the countries of DK, ES, JP.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.