Recall StatusTerminated
Date Initiated2017-06-12
Date Terminated2018-06-29
Product Quantity1,524 units
Reason for Recall
A raw material anomaly was discovered in four lots of raw material and has the potential to be on or below the surface of the device components which can increase the risk of instrument fracture
Firm Action
On June 12, 2017, Zimmer Biomet distributed Urgent Medical Device Recall Removal and Certificates of Acknowledgement notices to their customers via email and FedEx.
Risk Manager Customer Responsibilities are the following:
1. Review the notification and ensure affected personnel are aware of the contents.
2. Assist your Zimmer Biomet sales representative and quarantine all affected product.
3. Your Zimmer Biomet sales representative will remove the affected product from your facility.
4. Complete and return the Certificate of Acknowledgement via email to:
[email protected] and retain a copy in your records.
5. If after reviewing the notice and if you have further questions or concerns please call the customer call center at 1-574-371-3071 between 8:00 am and 5:00pm EST, Monday through Friday. Alternatively, your questions may be sent by email to
[email protected].
Root Cause
Nonconforming Material/Component
Distribution Pattern
AK, AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA MD, MI, MN, MO, MT, NC, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA & WV. Internationally to: Australia, Chile, Cost Rica, Ecuador, Netherlands, Panama & Switzerland
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.