Recall StatusOpen, Classified
Date Initiated2023-10-17
Product Quantity38 worldwide, 11 US
Reason for Recall
Potential hardware issue for ARTIS icono ceiling system: collision sensor may falsely signal non-existing collisions for up to half an hour when the system is switched off for a longer time (e.g., overnight) and switched on. During this time, system movement is only possible with the "override" function with very slow speed and without further collision protection. This may lead to temporary unavailability of the system for diagnostic and therapeutic usage.
Firm Action
On October 17, 2023, the firm issued an URGENT MEDICAL DEVICE CORRECTION letter to affected customers.
According to the firm's letter, as the unintended behavior is caused by thermal startup effects, its occurrence can be avoided by only switching off the system for a short time. The firm suggests keeping the system running (except during proposed weekly reboot) if availability for treatment of emergency patients is necessary. Please plan for up to half an hour warm-up time after switching on the system.
The firm will contact affected customers to modify the mounting of the tube cover to mitigate the probability of occurrence of the issue.
You may contact the firm's service organization for an earlier appointment at 1-800-888-7436.
Root Cause
Component design/selection
Distribution Pattern
US Nationwide - Worldwide Distribution:
Domestic distribution to FL
GA
IA
IL
IN
MI
MN
MO
MT
PA
TX.
Foreign distribution to Australia
Canada
Switzerland
China
Germany
Denmark
Egypt
Spain
Finland
United Kingdom
Israel
Netherlands
Sweden
South Africa
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.