Merge Cardio with software version 10.1 LA.
FDA Recall Z-0555-2016 · Posted None
Recalling FirmMerge Healthcare, Inc.
Recall StatusTerminated
Product CodeLLZ
Date Initiated2015-10-26
Date Terminated2016-07-22
Product Quantity1
Reason for Recall
The firm, Merge Healthcare, sent out Merge HEMO V10.0 & Merge CARDIO V10.1 software to 3 customers before the product was completely validated in house.
Firm Action
Consignees were either contacted via phone 9/2015 or in person 7/31/2015.
The customer communications involved the need to upgrade the consignees software. Merge Healthcare did not script the conversations because they opted to hold one-on-one management level discussions to carefully explain the importance of moving to the Generally Available (GA) release.
Root Cause
Process control
Distribution Pattern
Distributed in the states of IL, NC, and VT.
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.