Recall StatusTerminated
Date Initiated2018-11-07
Date Terminated2020-09-02
Product Quantity146
Reason for Recall
kV/mA lockin not functioning as specified which may result in the patient receiving an increased radiation dose.
Firm Action
On November 7, 2018, Philips Medical Systems distributed an URGENT MEDICAL DEVICE RECALL" notices dated 10/16/2018 to customers.
The following are Actions to Be Taken by the Customer:
**If the kV/mA lockin not functioning as specified**:
The operator can recognize the issue by observing the increasing mA value.
In general the system can be used according to the Instruction for Use without
restrictions.
**If the Stitching with SkyPlate aborts after first image**:
There are no actions to be taken by the user in these situations. The customer is notified at the end of the stitching run that the run failed. Customers can continue to use the device in accordance with this notice and the IfU.
Philips will provide an upgrade of all CombiDiagnost R90 systems in the field to Rel.1.0.3 (Eleva package incl. improved clinical EPX database).
A Philips Service Engineer will contact you when the Field Action Kit is available
to be implemented. Should you need to communicate with Philips with regard to this program, please reference Field Change Order 70900042.
If you need any further information or support concerning this issue, please
contact your local Philips representative: Technical Support Line: 1-800-722-9377.
Root Cause
Software design (manufacturing process)
Distribution Pattern
Worldwide Distribution: US (nationwide) to states of: AZ, CA, GA, IL, MN, MO, MT, NJ, OH, TX, UT & VA; and to countries of: Australia, Austria, Bangladesh, Belgium, Chile C¿te D'Ivoire, Czech Republic. Egypt, Ethiopia, France, Germany, Ghana, Iran, Italy, Jordan, Latvia, Lebanon, Luxembourg, Malaysia, Martinique, Mexico, Nepal, Netherlands, New Zealand, Philippines, Portugal
Russian Federation, Rwanda, Saudi Arabia, Serbia, South Africa, Spain, Switzerland, Turkey, United Arab Emirates and United Kingdom.
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.