Recall StatusTerminated
Date Initiated2015-11-23
Date Terminated2016-04-05
Product Quantity2624 total all models
Reason for Recall
This correction to the da Vinci Xi I&A User Manual communicates proper use of the da Vinci Xi 8 mm Endoscopes in combination with the da Vinci 8 mm and 12 mm cannulae, cannula reducers, and monopolar energy instruments. It informs customers of scenarios that may result in unintended patient harm due to capacitive coupling from monopolar energy sources.
Firm Action
Intuitive Surgical sent an Urgent Medical Device Correction letter to affected customers on December 4, 2015,. Letters explained the issue and provided action to follow to prevent the issue. Customers were instructed to do the following:
Distribute a copy of this letter to all da Vinci Xi users at your facility.
3. Place a copy of this letter with your user manual.
4. Complete the attached Acknowledgement Form and return it to Intuitive Surgical
as instructed.
5. Retain a copy of this letter and the Acknowledgement Form for your files.
If you need further information or support concerning this Medical Device Notification ,
please contact your Clinical Sales Representative or contact Intuitive Surgical Customer
Service at the numbers listed below:
North and South America: (800) 876-1310, Option 3 (6 AM to 5 PM PST) or
mail:
[email protected]
Europe, Middle East, Asia and Africa: +800 0821 2020 or +41 21 821 2020 (8
AM to 6 PM CET) or
[email protected]
South Korea: 02-3271-3200 (9 AM to 6 PM KSTJ)
Japan: 0120-56-5635 or 003-5575-1362 (9 AM to 6 PM JST)
Distribution Pattern
Worldwide Distribution - US (nationwide) and Internationally to Australia, Austria, Belgium, Cyprus, Czech Republic, Denmark, France, Germany, Hong Kong, India, Israel, Italy, Japan, Monaco, Netherlands, Norway, Puerto Rico, Qatar, Romania, Saudi Arabia, Singapore, South Korea, Spain,
Sweden, Switzerland, Taiwan, Turkey, United Kingdom, and Venezuela.
.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.