Recall StatusTerminated
Date Initiated2020-10-23
Date Terminated2022-09-20
Product Quantity686,920 devices
Reason for Recall
There is a potential for contamination within Viral Transport Media. Use of contaminated Viral Transport Media for the transport of patient specimen may compromise the detection of COVID-19 by the final device used for testing.
Firm Action
On October 23, 2020, Hardy Diagnostics issued a "Urgent: Recall Notification" to affected consignees via US Mail, E-Mail, and/or Facsimile. In addition to informing consignees about the recalled device, the firm requested that consignees take the following actions:
1. Please retain this letter or post the letter where the product is stored to ensure the users are aware of this defect.
2. Notify any and all employees who may use the product.
3. If the product was further distributed, notify the consignees the product was distributed to.
4. Please complete the "Manufactured Item Product Recall/Withdrawal Customer Inventory Form" and return within (5) working days. Fax replies to: 805-361-5050.
5. Any Adverse reactions or quality problems experienced with the use of this product may be reported to the FDAs MedWatch Adverse Event Reporting program either online (www.fda.gov/medwatch/report.htm), by regular mail or by fax.
6. If you have question, please contact Technical Services by email, at
[email protected], or by phone call at (800) 266-2222, option 2, Monday through Friday, 8:00 AM to 5:00 PM, Pacific Time.
Root Cause
Material/Component Contamination
Distribution Pattern
US Nationwide Distribution: CA, NC, AK, NY, OH, IL, NC, WI, SD, FL, DE, MI, MA, MD, GA, , TX, PA, IA, WV, ID, UT, KS, OR, CT, NY, WA, VA, TN, HI, AL, KY, MN, PR, MO, WI, AZ, SC, LA, AR, IN, NE, MS, NH, and OK.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.