Recall StatusCompleted
Date Initiated2023-09-23
Product Quantity334 units
Reason for Recall
Due to potential air pockets between layers of material, their is the potential for complete struct breakage of knee-ankle-foot orthosis.
Firm Action
On November 7, 2023, Townsend Design (Thuasne USA), issued a "Urgent Medical Device Recall notification to affected consignees: Townsend Design asked consignees to take the following actions:
1. Clinician should contact any patient who was fit with a device received between June
14th and September 10, 2023 to notify them of the recall and schedule a visit to
examine the patient's device.
2. During the patient visit, the clinician should examine the device for structural
defects (delamination, cracking, complete breakage, etc.) in the area identified in the
picture above in Section 3
3. If the device is observed with a defect, patient should immediately discontinue use
of the device and it should be returned to Townsend Design (Thuasne USA)
4. Clinician can contact Townsend Design (Thuasne USA) Customer Service at
800-432-3466 for return and replacement instructions
5. Townsend Design (Thuasne USA) will either refund or replace the product
6. Clinician to complete and return the attached Acknowledgement and Receipt Form
within 5 working days
Root Cause
Process control
Distribution Pattern
US: AL AR AZ CA CO CT DC DE FL GA IA ID IL IN KENT KS KY LA MA MD ME MI MN MO MS MT NC NE NH NJ NM NV NY OH OK OR PA QC SC SD TN TX UT VA VT WA WI WV WY, Puerto Rico,
OUS: None
OUS: Canada, New Zealand, Japan, Australia, Netherlands, United Kingdom
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.