BrightView X, Gamma Camera, Product Code 882478

While using Pre-Programmed Motion during an extrinsic quality assurance scan, a gap is created between the patient support and the detector, which may present a potential extremity entrapment hazard. Risk to patients may include fracture, body part loss of function/debilitation, muscle or ligament sprain or strain, laceration, crush injury, abrasion, or contusion.

On November 30, 2023, the firm notified customers of the issue through Urgent Medical Device Correction Letters. Users were instructed to monitor the patient during system movement when Pre-Programed Motion is in use and review the warning and caution guidance information provided with the recall notice, and which is also outlined in the Instructions for Use. Philips will contact you to schedule a time for a field service engineer to visit your site and install a technical solution to resolve this issue. If you need any further information or support concerning this issue, please contact your local Philips representative: For North America, contact the Customer Care Solutions Center (1-800-722-9377).