NeuViz 128 Multi-slice CT Scanner System with software version 1.0.8.5010O+P04 Vi .0.8.521 9+PO1 Multi-Slice CT Scanner System can be used as a whole body computed tomography X-ray system featuring a continuously rotating X-ray tube and detector array. The acquired X-RAY transmission data is reconstructed by computer into cross-sectional images of the body from either the same axial plane taken at different angles or spiral planes taken at different angles.
FDA Recall Z-0773-2019 · Posted None
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Recalling FirmNEUSOFT MEDICAL SYSTEMS IMP & EX
Recall StatusTerminated
Product CodeJAK
Date Initiated2019-01-09
Date Terminated2022-08-25
Product Quantity3
Reason for Recall
For surview scan length more than 500mm,if the user aborts or skips the reconstructed surview, the image may have the wrong field of view (FOV). When user plans and performs subsequent clinical scan with the wrong FOV the actual start and end position may not be consistent with the planned positons.
Firm Action
The firm, Neurosoft Medical Systems Co., Inc., issued a notice to its customers dated 11/26/2018. The notice described the product, problem and actions to be taken. The customers were instructed to do the following: Please plan surview length accurately according the clinical requirement, and not interrupt(abort or skip) scanning during the surview scan if the planning length is over 500mm.
The defect will be remedied by updating software. Field Change Order related to software updated will be released to the affected systems in Jan, 2019. The affected systems will be upgraded with updated software in the field free of charge in 6 months after the FCO release.
If you have any questions, contact Senior TQM Director at Tel: +86 024-2335831 1 or email: [email protected].
Root Cause
Software design
Distribution Pattern
US Distribution in states of: KS, OK and MA.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.
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