CyberKnife Robotic Radiosurgery Systems, models: G3, G4, VSI. Radiology: The CyberKnife Robotic Radiosurgery System is indicated for treatment planning and image guided stereotactic Radiosurgery and precision radiotherapy for lesions, tumors and conditions anywhere in the body when radiation treatment is indicated.

Accuray has become aware of a potential safety issue involving the possibility of electric shock during maintenance activities from the lon Pump HV Power Supply at the back of the modulator cabinet. This issue is limited to certain G3, G4, and VSI models of the CyberKnife Robotic Radiosurgery System.

Accuray Incorporated sent an Urgent Safety Advisory Notification letter to all affected customers on December 1, 2016 by traceable method.. Letters identified the product, the problem, and the action to be taken by the customer. provided users with affected product and described the issue. The final resolution will result in a modulator cabinet inspection and installation of the Plexiglas cover - as necessary. Customers will be contacted by Accuray to schedule the inspection. Prior to this modulator cabinet inspection, inform all applicable personnel of the potential danger and need to closely follow electrical safety procedures. Customers with questions were instructed to contact Accuray Customer Support at 1-877-668-8667 or visit the Accuray Tehnical Solution Center at http://www.accuray.com/services-support or call: North America +1-877-666-8667, Europe +800-4141-9595, Hong Kong +852-2247-8688, Japan +81-3-6265-1530. Customers were also asked to complete the attached acknowledgement and return to Accuracy. For questions regarding this recall call 608-824-3362.