NeuViz 128 Multi-slice CT Scanner System with software version 1.0.7.4038+P06 or previous version
FDA Recall Z-0876-2017 · Posted None
Recalling FirmNeusoft Medical Systems Co., Ltd.
Recall StatusTerminated
Product CodeJAK
Date Initiated2016-08-31
Date Terminated2018-01-04
Product Quantity23 units
Reason for Recall
The Firm discovered during contrast agent tracking scan, when the expected concentration of contrast agent is reached, later planned scan may be interrupted. The system must be powered down and restarted to clear the interruption error before scanning can resume.
Firm Action
Neusoft Medical Systems Co. Ltd. planned action to bring into compliance.
1.Affected Customers will be notified by letter to provide them a description of the affected device, instructions for using the device prior to correction, hazards associated with the defect, and a statement of corrective actions to be taken at no cost to the owner.
2.Field Service Engineers will visit owner sites to install a software update which resolves the defect.
3.Corrections will be made at no cost to the owner
4.Corrections will be completed by May 11, 2017. CDRH approves the CAP subject to the following conditions:
.Notification of all dealers and purchasers is to be made within 15 working days of receipt of this letter in the manner specified in 21 CFR 1003.21 and 1003.22. This office and the Food and Drug Administration (FDA) district office coordinator noted below are to be included in the notification.
Further questions please call (281) 453-1205.
Root Cause
Software design
Distribution Pattern
US Distribution
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.