Recall StatusOpen, Classified
Date Initiated2022-02-18
Product QuantityUS: 32 units; OUS 30 units
Reason for Recall
Potential for a loose cylindrical pin on the Transport Guard that may result in the jamming of the locking mechanism causing the Transport Guard to not open or, if the locking pin is fully disengaged from the assembly, a full disassembly of the Transport Guard may occur, resulting in a delay of support if a product exchange is necessary.
Firm Action
Getinge issued Urgent Medical Device Correction Letter dated 2/18/22 via FedEx 2 day service with signature required. . Letter states reason for recall, health risk and action to take:
A general decommissioning of the affected Cardiohelp-i is not required, with the consideration of
the following:
1. Please examine your inventory immediately to determine if you have received
any Cardiohelp-i products with one of the affected serial numbers.
2. If you have a Cardiohelp-i affected by this field correction, please examine your
inventory immediately to locate all Transport Guards used with Cardiohelp-i
products. Please ensure that the Transport Guard can be opened and that the
cylindrical pin is not loose prior to using the device. If so, the device can continue
to be used.
If your Transport guard cannot be opened or if the cylindrical pin is loose,
please remove from use and place in a quarantine location to avoid future
use.
This activity should be performed prior to every use until the field correction activities have been completed at your facility by a Getinge Representative.
3. Please complete and sign the attached MEDICAL DEVICE CORRECTION -
RESPONSE FORM (page 5). A Getinge Service Technician will contact the
person you list on the Customer Response Form to schedule service for an
inspection of your device.
Return the completed form to Maquet Cardiopulmonary GmbH /Getinge by emailing
a scanned copy to
[email protected] or by faxing
the form to 1(888) 722-5375.
If your Transport Guard displays the issue identified in this notification, it
will be replaced at no cost to your facility.
4. Whether or not you have affected product(s) with the serial numbers listed in this
notice, please complete and sign the attached MEDICAL DEVICE CORRECTION
- RESPONSE FORM (page 5) to acknowledge that you have received this
notification, per the instruction in number 3 above.
5. You can also arrange a visit by a Getinge trained or au
Root Cause
Process control
Distribution Pattern
US Nationwide Distribution: FL, KY, NH, NJ, NY, PA, TX, VA
Foreign: Belgium, Canada, Germany, Hungary, Luxemburg, Malaysia, Mexico, Poland, Slovakia, South Africa, South Korea, and Taiwan.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.