Mobius sent an Urgent Field Safety Notice dated December 8, 2014, to all affected customers. The letter explains the recall and provides advise on action to be taken by the user. The letter also informs consignees that Mobius Imaging is working on a software fix for the software bug/communication error. The final fix is anticipated in early 2015.
Advise on action to be taken by the user:
The user should be prepared for the potential necessity to perform a manual navigation registration in order to use navigation.
In general, do not use navigation data transmitted by the AIRO Mobile CT Scanner of any scan the Brainlab AIR App displayed the "Received Wrong Dataset" error for. To use such scans with the Curve, a manual
navigation registration is required.
To avoid the possibility of incorrect data from being transferred to the Curve, Mobius Imaging is recommending that customers only select "NO" when they come to the "Continue with same patient" screen after each scan. They can select the same patient under the "Existing Patients" tab and restart the workflow. Additionally, always adequately verify the accuracy of the navigation registration data as required by the Brainlab Curve" Navigation system software and the AERO Operator's Manual.
If you require further clarification, please feel free to contact your local Brain lab Customer Support
Representative.
Customer Hotline: +49 89 99 15 68 44 or +1800 597 5911 (for US customers) or by
E-mail:
[email protected] (for US customers:
[email protected])
Fax Brainlab AG: + 49 89 99 15 68 33
Address: Brainlab AG (headquarters), Kapellenstrasse 12, 85622 Feldkirchen, Germany.
For questions regarding this recall call 978-615-5025.