Recall StatusOpen, Classified
Date Initiated2021-01-07
Product Quantity29,810,665 total
Reason for Recall
There is a potential for rips, holes, tears, incomplete and/or open seams, staining, foreign material or debris on the gowns and lab coats.
Firm Action
The firm, CardinalHealth, sent "URGENT MEDICAL DEVICE RECALL" notification letters dated 1/7/21 to its customers. The letter described the product, problem and actions to be taken. The customers were instructed to do the following:
Actions requested on your part:
1) REVIEW your inventory for affected product.
2) SEGREGATE and QUARANTINE all on-hand product that is confirmed to be labeled per Attachment 1.
3) NOTIFY any customers to whom you may have distributed or forwarded affected product about this product action.
4) RETURN the enclosed acknowledgment form via fax to 614-652-9648 or email to gmb-
[email protected], whether or not you have affected product.
5) CONTACT the appropriate Customer Service group to arrange for return and credit/replacement of any affected product Monday Friday between 8:00am - 5:00pm EST:
" Hospital800-964-5227
" Federal Government800-444-1166
" Distributor800-635-6021
" All other Customers888-444-5440
6) CUSTOMERS that did not receive product directly from Cardinal Health should return product through the location where they purchased it.
Please contact the Customer Service group for any questions or to arrange for credit and return of any product:
" Hospital800-964-5227
" Federal Government800-444-1166
" Distributor800-635-6021
" All other customers888-444-5440
For questions related to the notification and/or acknowledgement form that are not adequately addressed in this letter, please contact the market action team at:
[email protected] or call 800-292-9332.
Root Cause
Process change control
Distribution Pattern
Global Distribution: US (Nationwide) to states of: AK, AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA , WA, WI and WY including Puerto Rico; and OUS (countries) of: Australia, Canada, Chile, Israel, Japan, Netherlands, Saudi Arabia, Singapore, South Africa, Switzerland and United Arab Emirates.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.