On September 21, 2018, the firm notified customers via email that rework was required for the affected product. Customers were advised that the three affected product codes were produced with an O-Ring until a 2010 design change removed the O-Ring as a rolling change. Customers were provided with work instructions for how to rework the product by removing the O-Ring.
Please Take the Following Urgent Actions:
1. Please continue to follow the instructions for use in IFU-W90946 Rev B regarding cleaning of these devices.
2. Immediately review your inventory and rework the affected units. Your DePuy Synthes Sales Consultant can assist with the rework.
o Reconciliation Form: Complete the reconciliation form and return to your sales consultant or fax to 574-371-4939 or email to
[email protected] within five (5) days of this notice.
o Records: Retain a copy of the completed reconciliation form in your files along with this notice.
3. Additional Notifications:
o Notify surgeons at your facility by providing them with a copy of this notice. Forward this notice to others in your facility that need to be informed.
For product-related questions, please contact your local DePuy Orthopaedics, Inc. Sales Consultant. For clinical questions from surgeons, please contact DePuy Orthopaedics, Inc.s Scientific and Medical Affairs mailbox
[email protected]. For questions about the information provided, please contact Kim Earle, Senior Recall Coordinator, at 574-371-4917 (M-F; 8 a.m. 5 p.m. EDT).