An URGENT: MEDICAL DEVICE RECALL notification letter was sent to customers on 1/3/25.
Specific actions to be taken by the Customer/User:
Xtant is communicating this recall to all customers for which the affected device lot was distributed to. Our records indicate that product(s) affected by this recall were shipped to you. We request that you do the following:
1. Immediately examine your inventory and quarantine any affected products subject to this recall. See enclosed illustration for ease in identifying affected devices (see Attachment 2).
2. Please notify your staff of this Medical Device Recall and provide this notification to any customers for which the recalled product was further distributed.
3. Please complete the enclosed Acknowledgement Form (Attachment 1), even if you have no remaining devices in your inventory, and return the completed Acknowledgment Form to the attention of Michele Dolan via:
Mail:
Xtant Medical
Medical Device Recall
664 Cruiser Lane
Belgrade, MT 59714
Email:
[email protected]
Fax:
1-406-388-3380
4. Return Affected Product
Contact Michele Dolan at
[email protected], or 1-406-599-3667, between 8 a.m. and 5 p.m. (Mountain Time) to obtain instructions for returning affected product, and to obtain replacement devices, as applicable, which will be provided at no cost to you.
5. Package the affected products to be returned. Xtant will provide a shipping container (if needed) with a return shipping label. Securely package the affected product(s). Send the container at your earliest opportunity to:
ATTN: Irix-A Integrated Lumbar Fusion System
RA# 25-xxxx
Xtant Medical
732 Cruiser Lane
Belgrade, MT 59714
If you have any questions, please contact Rebecca Lennemann, Vice President of QARA, 1-406-924-5878, from 8a.m. to 5 p.m. (Mountain Time).