Recall StatusTerminated
Date Initiated2019-12-16
Date Terminated2020-11-12
Product Quantity39709 units (12734 US and 26975 OUS)
Reason for Recall
Potential for Negatively Biased Na+ Urine Results Using Several Lots of VITROS Chemistry Products Calibrator Kit 2
Firm Action
Ortho Clinical Diagnostics (Ortho) 16 December 2019, customer letter (Ref. CL2019-343) was sent via FedEx overnight courier and/ or ORTHO PLUS e-Communications and/ or US Postal Service Priority Mail.Letter states reason for recall , health risk and provided with required actions depending upon whether VITROS Calibrator Kit 32 was available for use. VITROS Calibrator Kit 32 is available for use in the U.S. therefore the required actions in order to process urine samples on VITROS Na+ Slides are to:calibrate.
o discontinue using the calibration for urine sodium (only) obtained using an affected VITROS Calibrator Kit 2 lot until either VITROS Na+ Slide GEN 27 is available and/or GEN 26 performance is updated in mid-late January 2020 (refer to Resolution section). Ortho will expedite 1 sales unit of VITROS Calibrator Kit 32, if needed. Request via Confirmation of Receipt form.
o Use an alternate urine sodium method until calibration with VITROS Calibrator Kit 32 is complete.
o If no alternate urine sodium method is available for use, consult with your medical director to determine if the urine sodium calibration obtained using an affected VITROS Calibrator Kit 2 lot is acceptable for continued use until:
Calibration with VITROS Calibrator Kit 32 is complete or
VITROS Na+ Slides GEN 26 performance is updated (refer to Resolution section of the communication). VITROS Calibrator Kit 2 is acceptable to use after this occurs or
VITROS Na+ Slides GEN 27 or higher is available. VITROS Calibrator Kit 2 will be acceptable to use.
Questions, please contact Ortho Care" Technical Solutions Center at 1-800-421-3311.
Root Cause
Under Investigation by firm
Distribution Pattern
Nationwide
Foreign:
Australia
Brazil
Canada L3R 4G5
Chile
China
Colombia
India
Japan
Mexico
Singapore
United Kingdom
France
Germany
Italy
Spain
Portugal
Poland
Russia
Denmark
Norway
Sweden
Belgium
Netherlands
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.