Recall StatusTerminated
Date Initiated2014-02-14
Date Terminated2015-04-29
Product Quantity33 (21 US, 12 OUS)
Reason for Recall
GE Healthcare has recently become aware of a potential safety issue due to a software issue associated with the Head Scan Protocols used on your Optima CT580 or Discovery CT590RT scanner.
A potential hazardous situation may occur during a CT head scan causing a novel and rare artifact that may hide pathology. When using the head and large head SFOV, which applies the Iterative Bone Option (IBO)
Firm Action
The firm, GE Healthcare, sent an "URGENT MEDICAL DEVICE CORRECTION" letter dated February 14, 2014 to its Consignees. The letter was addressed to Hospital Administrators / Risk Managers, Radiology Directors and Radiologists. The letter described the Safety Issue, Safety Instructions, Affected Product Details, Product Correction and Contact Information. The consignees were instructed to ensure that all potential users in your facility are made aware of this safety notification and recommended actions. A GE Healthcare Service representative will perform the required software update on each affected system. This activity will be performed at no cost to consignees.
Please contact your local GE Healthcare Service Representative if you have any questions or concerns regarding this notification. You may also contact GE Healthcare Call Center: United States or Canada: 800-437-1171 and in other countries, please contact your local GE Healthcare Service Representative.
Root Cause
Software design
Distribution Pattern
Worldwide Distribution: US (nationwide) to states of: CO, IN, MA, NJ, NC, OH, PA, TX, and VA; and countries of: Algeria,France, Germany, Poland, Russia, and Taiwan.
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.