Maquet Critical Care AB/Getinge initiated a voluntary Medical Device Correction Letter on 5/2/22.
. Examine your inventory immediately to determine if you have any of the Flow-c
and/or Flow-e anesthesia system(s) with the serial numbers as listed in this notice.
. You may continue use of the affected device ensuring that the recommended daily system check out (SCO) and pre-anesthesia checkout procedures are followed as listed in the Operators Manual.
. Check for functionality of the suction unit. If you detect a cracked or broken on/off switch before starting a new case, the anesthesia machine should be replaced with a fully functioning anesthesia machine or you should ensure that a temporary alternative suction substitution is available.
. Customers with affected system(s) will be contacted by a Getinge Service Representative to schedule on-site correction of your device. You can arrange a visit by a Getinge trained or authorized service technician by contacting Getinge Customer Technical Support at (888) 9GETUSA / (888) 943 8872 (select option 1, then option 2), Monday through Friday, between 8 am and 6 pm (Eastern Time Zone).
Whether you have affected product or not, please complete and sign the attached
MEDICAL DEVICE Correction - RESPONSE FORM to acknowledge receipt of this notification. Return the completed form to Getinge by e-mailing a scanned copy to
[email protected] or by faxing the form to (877) 548-4901.
Action by the Getinge:
Maquet Critical Care AB/Getinge has identified the cause of the issue. A solution that will
correct this issue has been developed and your unit will be corrected at no cost to you by
replacing the on/off switch with a new, more durable one.