Recall StatusOpen, Classified
Date Initiated2022-06-10
Product Quantity136 systems
Reason for Recall
A video signal from one of the transceivers of the Large Display may be lost. In very rare cases, both transceivers of the Large Display could potentially fail which can lead to the loss of both video signals. This issue can sporadically affect the Large Display in the examination room as well as the displays in the control room.
Firm Action
Firm notified customers of the recall on June 10, 2022 via Urgent Medical Device Correction letters. The firm strongly recommends reinforcing appropriate emergency procedures until the corrective action has been performed. Please ensure that patient treatment can be continued in other ways if there is any possible danger to the safety of the patient.
The firm will exchange the affected video transmission links. Their service organization will contact you shortly to arrange a date to perform this corrective action. Please feel free to contact the firm's service organization for an earlier appointment at 1-800-888-7436.
The firm does not consider it necessary to re-examine any patients previously treated using the Artis pheno system.
Root Cause
Process control
Distribution Pattern
Domestic distribution nationwide. Foreign distribution to Australia
Austria
Belgium
Brazil
Canada
China
Colombia
Denmark
Finland
France
Germany
Hungary
Indonesia
Iran
Italy
Japan
Kuwait
Mexico
Monaco
Netherlands
Norway
Poland
Singapore
Slovakia
South Africa
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Arab Emirates
United Kingdom
United States
Vietnam
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.