Recall StatusTerminated
Date Initiated2018-03-29
Date Terminated2019-12-17
Product Quantity1,145 distribution events. Note that this product is lot controlled and may be distributed multiple times if it was returned and returned to the shelf
Reason for Recall
There is a potential for debris in the hole on the superior lateral aspect of the device as a result of machining which may not have been adequately removed during the subsequent cleaning process.
Firm Action
Urgent Medical Device Recall letters and emails were distributed on March 29, 2018.
Distributors Responsibilities:
1. Review this notification and ensure that affected team members are aware of the contents.
2. Immediately locate and quarantine affected product in your inventory.
3. Immediately return all affected product from your distributorship and from affected hospitals within your territory.
a. Complete Attachment 1 Inventory Return Certification Form and send to
[email protected] within three (3) days.
b. International distributors can request a International Return Authorization by emailing
[email protected] for returns
c. For each return, send a copy of Attachment 1 to
[email protected].
d. Include a hardcopy of Attachment 1 in each carton of your return shipment for immediate processing.
e. Mark RECALL on the outside of the returned cartons.
4. Return the Additional Accounts form to
[email protected].
a. Review the list of hospitals and/or surgeons included with the email notification sent to your facility, which includes a list of hospitals and/or surgeons that have already been notified of this recall.
b. Identify whether there are any additional hospitals and/or surgeons that Zimmer Biomet has not notified and list these accounts on the Additional Accounts form. Please provide the form in Excel format.
c. If there are no additional accounts or surgeons to notify, please indicate that there are no additional accounts, or indicate None or NA on the form.
5. Retain a copy of your Inventory Return Certification and product return forms for your records in the event of a compliance audit of your facility.
6. If you have further questions or concerns after reviewing this notice, please call customer service at 574-371-3071 between 8:00 am and 5:00pm EST, Monday through Friday. Calls received outside of call center operating ho
Root Cause
Under Investigation by firm
Distribution Pattern
Worldwide Distribution - USA (nationwide) to the states of : AL, AZ, CA, CO, CT, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV, and WY., and to the countries of : Australia, South Korea, Malaysia, Netherlands, and Singapore.
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.