McKesson Radiology 12.2 - Picture Archive Communication System (PACS)
FDA Recall Z-1396-2017 · Posted None
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Recalling FirmMckesson Medical Imaging
Recall StatusTerminated
Product CodeLLZ
Date Initiated2016-12-02
Date Terminated2017-11-24
Product Quantity17
Reason for Recall
Issue for customers that use an EMR login or legacy web URL login or legacy web URL login for McKesson Radiology PACS that may result in missing images in a newly imported study, and/or study imports that remain in an "in-progress" status.
Firm Action
McKesson sent an Urgent Field Safety Notice on December 2, 2016 to customers with potentially affected software versions. The notice indicated that they were to contact McKesson to install a software update to correct the issue, and that they read and understood the Field Safety Notice.
Root Cause
Software design
Distribution Pattern
AK, CA, FL, HI, KY, MD, MI, MS, NH, OH, PA, TN, TX, VT
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.
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