Recall StatusOpen, Classified
Date Initiated2022-10-21
Product QuantityTotal Quantity: 234 units. US 195units. R.O.W 39 units
Reason for Recall
Potential table stop due to a broken tabletop cable:
On the ProxiDiagnost N90 table there is a cable located under the tabletop that is covered by a plastic sleeve which can crack and damage the cable. If the tabletop cable breaks, the user may not be able to initiate table tilting movements or braking
Firm Action
Philips issued a revised customer letter on 3/10/23 via U.S. mail -URGENT Medical Device Correction Notification Update CombiDiagnost R90 and ProxiDiagnost N90 Component damage due to short circuit & table stop due to broken tabletop cable. Customers received previous customer communications : 21 Oct 2021 for ProxiDiagnost N90 1.0 (706100); 17 Nov 2022 for ProxiDiagnost N90 1.1 (706110).
Circulate this notice to all users of the device, attach the notice as an addendum to the IFU (User Manual).
If a user observes fire in the M-cabinet, sees or smells smoke, or hears a popping noise coming from the M-cabinet, immediately remove power to the room, remove the
patient, stop using the system for further examinations. Follow local fire regulations (e.g. evacuation, inform firefighters). Contact Customer Care Solutions Center (1-800-722-9377), reference FCO70900054 (CombiDiagnost R90), FCO70600105 (ProxiDiagnost N90 1.0), or FCO70600108 (ProxiDiagnost N90 1.1) to arrange for a Philips Field Service Engineer to visit your site. (FSE) will visit impacted customer sites to update the system with a hardware component to prevent the issue from occurring.
If the table is not tilting or braking as expected:
Bring the table back to 0degree position using the Tilting Switch, remove the patient from table, stop using the system for further examinations. Contact Customer Care Solutions Center (1-800-722-9377), reference FCO70600105 (ProxiDiagnost N90 1.0) or FCO70600108 (ProxiDiagnost N90 1.1) to arrange for a Philips Field Service Engineer to visit your site to inspect and fix the cable.
Root Cause
Component design/selection
Distribution Pattern
Worldwide distribution - US Nationwide including Puerto Rico and the countries of Australia, Chile, China, Germany, India, Italy, Malaysia, Netherlands, Panama, Spain,
Thailand.
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.