Recall StatusTerminated
Date Initiated2020-02-10
Date Terminated2020-08-31
Product Quantity81 US/ 308 worldwide
Reason for Recall
The Ysio system may process incorrect internal values for the position of its ceiling tube stand. If in this situation the user activates longitudinal or transversal stand movement (by using the buttons at the tube head or the remote console), the systems controls may (depending on the values being processed) initiate a correction of the tube stand position, resulting in an unexpected movement.
Firm Action
On February 10, 2020, the firm notified affected customers via Urgent Medical Device Correction letters.
Customers were informed of the product issue, and instructed to take the following actions:
When using the system, users should follow the regular cautions and instructions listed in the system operator manual, particularly in chapter Safety, section Information about unit movements. In addition, users and all accompanying personnel are to pay special attention to remain outside of the zone of potential device movement (hazardous zone), e.g., remain outside the possible movement area of longitudinal and transversal direction of the ceiling stand.
Siemens Healthineers has issued a field software update that will eliminate the issue described. The resolution will be provided free of charge. The software update is already available and is being distributed. Your local Siemens Healthineers Service organization will contact you to schedule the software update for your system. To schedule an earlier appointment, you may contact the firm's service organization at 1-800-888-7436.
Root Cause
Component design/selection
Distribution Pattern
US Nationwide distribution in the states of AR, CA, DC, FL, IA, IL, IN, KS, KY, MA, MD, MI, MN, MO, MS, NC, NE, NH, NJ, NV,
NY, OH, OR, PA, SC, TX, UT, VA and WI.
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.