Recall StatusTerminated
Date Initiated2022-07-11
Date Terminated2023-10-24
Product Quantity118 (112 US, 6 OUS)
Reason for Recall
Due to a defect identified on the EPG controller printed circuit board assembly, device performance may degrade over time. Depending on the failure mode, potential adverse events include pain, muscle fatigue and decreased breathing effectiveness, arrhythmia or cardiac arrest, or the device may stop unexpectedly.
Firm Action
On July 11, 2022, Synapse began contacting affected clinical sites where the devices were sent.
An initial
phone call was made to clinicians that have affected devices at their site or have patients with
affected devices. A follow-up email is being sent each of the clinicians that includes a fact sheet
for them about the recall, a fact sheet for patients that clinicians can forward to the patients and
information about the specific EPGs that have been sent to their site. Patients are asked to
register their devices at a webpage specifically developed for the purpose. Replacement devices
are available from the manufacturer and arrangements are being made with clinicians and
patients to have the devices programmed and delivered to patients as soon as possible. The
manufacturer is asking that all devices be returned to Synapse Biomedical for disposal to ensure
that no affected devices are inadvertently used at a later time.
Root Cause
Nonconforming Material/Component
Distribution Pattern
distribution to US states of AL, CO, IL, FL, GA, MD, MN, NC, NJ, OH, PA, and SC; Germany and Kuwait.
***Updated 3/28/23 - Product was not distributed to United Arab Emirates. Product was distributed to Kuwait.***
Updated 9.14.23 - 1 patient in Germany, 1 patient in the Czech Republic, 1 distributor in Kuwait
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.