Recall StatusOpen, Classified
Date Initiated2026-02-16
Reason for Recall
Drainable large pouch may leak due to manufacturing issue.
Firm Action
On February XX, 2026 Convatec issued a updated Urgent Medical Device Recall Notification via E-Mail. The initial notification was issued February 16, 2026. Convatec asked consignees to take the following actions:
1. Review your personal supplies and determine if you are affected by this communication.
2. Discontinue use and dispose of the affected product.
3. Complete Response Form and return to Convatec within 30 days.
4. Acknowledgment of this action is critical. If you re not able to provide a written response liaise with your distributor or Convatec Customer Services can support.
5. Customer care team is available to assist you with any questions and provide product alternatives if needed. Please contact the regional Convatec Customer Services
[email protected]
Distributor:
1. Notify all downstream customers who may have received affected product. This letter may be used to support transmission of the communication.
2. For additional instructions reference customer notification
Root Cause
Process control
Distribution Pattern
Worldwide distribution - US Nationwide and the countries of Australia, Canada, China, Czech Republic, Denmark, Finland, Germany, Ireland, Italy, Japan, Netherlands, Norway, Poland, Slovakia, Sweden, Switzerland, UK.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.