Recall StatusOpen, Classified
Date Initiated2023-04-10
Product Quantity322 units
Reason for Recall
In the remote occurrence in which the electrical contactor component present in the drying chambers of the Reliance Vision Multi-Chamber Washer/Disinfector malfunctions, the heating elements in the drying chamber could overheat, eventually resulting in smoke and/or fire.
Firm Action
An URGENT MEDICAL DEVICE FIELD CORRECTION dated 3/28/23 was sent to customers.
STERIS Action: All affected Customers will be contacted by a STERIS Service Technician to arrange an onsite inspection of their unit(s) to perform the correction.
User Action: Users can continue to use their Reliance Vision Multi-Chamber Washer/Disinfector prior to completion of the correction. Should your unit alarm Drying Temperature Too High, abort the cycle, turn off the power to the unit, and contact STERIS. The competent (regulatory) authority of your country has been informed of this notice. Customer response is not required.
Users are reminded to report any adverse events via FDA s MedWatch Database should an event occur. We apologize for any inconvenience this matter may cause, and as always, STERIS is dedicated to supporting our products and valued Customers. If you have questions regarding this matter, please contact Senior Product Manager at 440-392-7571, STERIS Customer Service at 1-800-548-4873, or your local STERIS Representative.
Root Cause
Nonconforming Material/Component
Distribution Pattern
Worldwide Distribution: US (Nationwide) and OUS (Foreign) to countries of: China, Lithuania, Saudi Arabia, Korea, Republic of, Canada, Taiwan, United Kingdom, Spain, Australia, New Zealand, Spain, Brazil, Bahrain, Switzerland, Great Britain, South Africa, Hong Kong, Qatar.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.