Recall StatusTerminated
Date Initiated2008-02-22
Date Terminated2008-12-02
Product Quantity32
Reason for Recall
Registration adjustment field numbers may appear on printed pages of the Register Tab as nonsense characters or values different than the numbers shown on the Operator Station (OS) display. Setup will move the couch to the correct offset position. If the couch is manually adjusted to the incorrect value, the patient may not be the correct position during treatment.
Firm Action
Consignees were sent a letter "TomoTherapy Incorporated Urgent Medical Device Correction Field Safety Notice" dated February 22,2008. The letter described the Issue, Product Affected, Cause, Recommended Customer Action and Resolution.
If you have not received this letter or have questions, contact the firm as outlined below:
North America: 1 866 368 4807
Belgium: 0800 38783
France: 0805 631 565
Germany: 0800 000 7541
Italy: 800 986 399
Netherlands: 0800 0201364
Spain: 800 300049
Switzerland: 0800 001927
United Kingdom: 0808 238 6035
China/CNC (Northern): 10 800 712 1701
China (Southern): 10 800 120 1701
Hong Kong: 800 967912
Japan: 0044 22 132374
Singapore: 800 1204 683
South Korea: 0079 81 4800 7204
All other locations: +1 608 824 2900 or +32 2 400 44 44
Root Cause
Software design
Distribution Pattern
Worldwide Distribution --- USA including states of CA ,CT, DC, FL, IL, LA, MD, MI, MO, NE, NJ, NY, SC, TN, VA, WI , and countries of Canada, Germany, Taiwan, and Turkey.
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.