Recall StatusTerminated
Date Initiated2019-12-13
Date Terminated2021-04-30
Product Quantity3,472 units
Reason for Recall
Due to customer reports it has been determined that the inoculation system contains the incorrect prompt wands. Use of the incorrect wands could result in false -susceptible results, false-resistant results, possible misidentifications, or possible out-of-range Quality Control results.
Firm Action
On 12/13/2019, the firm notified its customers via "Urgent Medical Device Recall" letter informing customers of the recall and its potential to cause false-susceptible results, false-resistant results, possible misidentifications, or possible out-of-range Quality Control results.
The notification instructs customers to take the following actions:
1. Discontinue use and discard any remaining inventory of the incorrect wands with lot number 13.LAG.1 that may be found with the Prompt Inoculation System-D lot number 20201103T.
2. The notification letter also instructs customers to share the contents of the letter with lab/medical directors to determine the need to review previous patient and quality control test results.
3. In order to assure you have received the important communication, please respond within 10 days in one of the following ways:
- Electronically, if you received this communication via email
- Manually, complete and return the enclosed Response Form
4. If you have any questions regarding this notice, please contact the firm's Customer Support Center:
- Via our website, http://www.beckmancoulter.com/customersupport/support
- Via phone, call 1-800-677-7226 in the US
5. For customers in the US, if you need replacement products:
- Complete the attached "Replacement Order Form" and email the form to
[email protected] or fax to (866) 294-7850 or Call Client Services at (800) 526-3821
Root Cause
Nonconforming Material/Component
Distribution Pattern
Worldwide distribution - US Nationwide distribution in the states of AL, AZ, AR, CA, CO, CT, DE, FL, GA, IL, IN, IA, KS, KY, LA, MD, MI, MS, NE, NY, NC, ND, OH, OK, PA, SD, TN, TX, UT, WV, WI, WY and countries of Canada, China, Japan, Paraguay.
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.