Syngo.plaza software Syngo.Plaza is a Picture Archiving and Communication System (PACS) intended to display, process, read, report, communicate, distribute, store and archive digital medical images. It supports the physician in diagnosis and treatment planning. Syngo.plaza also supports storage and archiving of DICOM Structured reports. In a comprehensive imaging syngo.plaza integrates Hospital/Radiology Information Systems (HIS/RIS) to enable customer specific workflows. Syngo.plaza optionally uses a variety of advanced postprocessing applications.
FDA Recall Z-1700-2018 · Posted None
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Recalling FirmSiemens Medical Solutions USA, Inc
Recall StatusTerminated
Product CodeLLZ
Date Initiated2018-02-20
Date Terminated2019-07-16
Product Quantity92
Reason for Recall
Software upgrade to correct format of study dates and issues with Legacy Presentation States (annotations) in order to prevent potential patient misdiagnosis.
Firm Action
On February 25, 2018 a Customer Information Letter was mailed to customers. This notification informed customers of the software changes related to All Sygno.plaza systems with VB20A. Customers were asked to install an updated software patch and instructed to share the notification with all users of the affected product. Customers with questions should call Siemens Customer Care Centre at (866)823-9702. For further questions, please call (610) 448-6461.
Root Cause
Software design
Distribution Pattern
USA (nationwide)
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.
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