Washer Disinfector Aquadis 56; Model Number: 56A

The frequency inverter is not programmed by supplier according to specification which causes the circulation pump to start earlier than expected, resulting in additional wear and tear, earlier than expected, on the axial seal in the pump housing.

On April 2, 2025 URGENT MEDICAL DEVICE CORRECTION letters were sent to customers. Customer Actions 1. Check the serial number of yourWasher Disinfector Aquadis 56 to determine if it is affected. The serial number can be found on the marking label, located on the inside of the front Panel door. 2. Please ensure this message is forwarded to any individuals that need notification within your organization or any organization where the affected devices have been transferred. 3. Complete and return the enclosed response form Getinge by e-mailing a copy to [email protected]. Note: If your unit is covered by a service agreement, Getinge will carry out the testing and required rework, if necessary, during the next regularly scheduled maintenance. If your facility currently does not have a service agreement with Getinge, our field service technicians will contact you to set up testing. Getinge will conduct testing to determine if the frequency inverter is programmed or not, and if it is found to be affected by this issue, the memory module in the frequency inverter will be replaced, free of charge. Actions to be taken by Getinge: Getinge will conduct testing to determine if the frequency inverter is programmed or not, and if it is found to be affected by this issue, the memory module in the frequency inverter will be replaced, free of charge. This will be performed during your routine planned maintenance to avoid any inconvenience. Additional Information: Adverse reactions or quality problems experienced with the use of this product may be reported to the FDA s MedWatch Adverse Event Reporting program either online, by regular mail or by fax using the following: - Online: www.accessdata.fda.gov/scripts/medwatch/ - Regular Mail: Download form at www.fda.gov/MedWatch/getforms.htm or call 1-800-332-1088 to request a reporting form, then complete and return to the address on the pre-addressed form - Fax: 1-800-FDA-0178 (1-800-332-0178) We deeply regret this inconve