Recall StatusOpen, Classified
Date Initiated2025-04-10
Product Quantity438 users
Reason for Recall
A software bug in Blueprint version 4.2.1 prevents users from accessing cases initiated in previous versions of the software.
Firm Action
On April 10, 2025, the firm began notifying customers via Urgent Medical Device Recall letters.
Customers were informed that an Online Management System (OMS) software patch was released to address the bug on March 25, 2025. The issue can no longer occur with the introduction of this patch. No actions are required on the customer's part to implement the patch.
Version 4.2.2 is currently in development and is scheduled for release by end of Quarter 2, 2025. This patch will implement a permanent fix for the issue. Customers will be prompted to complete this update within the Blueprint Software when it is available.
Root Cause
Software Design Change
Distribution Pattern
Blueprint Version 4.2.1 is only currently available in the US. Domestic distribution nationwide.
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.