Recall StatusTerminated
Date Initiated2013-07-10
Date Terminated2014-02-11
Product Quantity87 units
Reason for Recall
The firm became aware of the problem when a ratchet cover plate on a device was returned for repair showed signs of corrosion.
Firm Action
Rultract Skyhook sent a Recall Notification letter dated July 15, 2013, to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed to identify the device and return preferably just the gearbox portion of the device to:
Pemco, Inc.
Attn: Cover Plate Replacement
5663 Brecksville Road
Independence, OH 44131
For customers who are unable to send the gearbox for recall service, Pemco would replace the Cover Plate free of charge.
Customers with questions were instructed to call 216-524-2990, ext 103.
For questions regarding this recall call 216-524-2990.
Root Cause
Nonconforming Material/Component
Distribution Pattern
Worldwide Distribution - USA including AL, CA, CT, FL, GA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MO, MS, NC, NJ, NM, NV, OK, PA, TN, TX, UT, VA & WA. Internationally to Czech Republic, Italy, Japan, Korea & Singapore.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.