Recall StatusTerminated
Date Initiated2019-04-11
Date Terminated2024-04-08
Product Quantity270 USMs on a combination of 100 unique systems (4 USM per system)
Reason for Recall
Failure of Universal Surgical Manipulators due to a high friction points, resulting in an increase of arm movement to include: feelings of resistance, hesitation, and jerking.
Firm Action
On 04/11/2019, the firm sent an "Urgent Medical Device Correction" notifications via FedEx to its customers informing them that the Recalling Firm has become aware that specific Surgical Systems arms have the potential to encounter friction in specific instrument arm orientations. As a result, sluggish, jerky, or hesitating motion may be experienced at the instrument tip and/or resistance felt in the hand controls.
To correct this issue, a Recalling Firm's representative will schedule a site visit to perform evaluations on their systems. Based on the results of the evaluation, any necessary corrections will be prioritized appropriately.
In addition:
Customers are informed and instructed that If any of instruments arms exhibit sluggish, jerky, or hesitating motion, or if you feel significant resistance from the hand controls with no interference between arms/instruments, contact the da Vinci Surgical Technical Assistance Team (dVSTAT) as soon as possible.
General Acknowledgement
1. Forward this letter to your Risk Manager, OR Director, Biomedical Engineering staff, and other members of your medical staff who perform da Vinci procedures.
2. If available, please log into the da Vinci Online Community Field Action resource to read or complete any requested actions related to this issue, at this link:
https://www.davincisurgerycommunity.com/
3. In the event the da Vinci online resource cannot be used, complete the attached Acknowledgement Form and return it via fax to Intuitive as instructed on the form.
4. Please retain a copy of this letter and the acknowledgement form for your files.
representatives will be available by phone to answer any questions related to this Medical Device Correction. An Intuitive representative will schedule a site visit with your hospital to perform the inspection and provide any potential correction activity for the instrument arms of your system(s).
If you need further information or support concerning this Medical Devic
Root Cause
Process control
Distribution Pattern
Worldwide distribution - US Nationwide distribution including in the states of AK, AZ, CA, CO, CT, District of Columbia, FL, GA, IL, IN, IA, KS. MA, MI, MS, NB, NY, OH, PA, TN, TX, VA, WA and WI and the countries of Australia, Belgium, Brazil, France, Germany, India, Italy, Japan, South Korea, Spain, Sweden, and the United Kingdom.
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.