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Open, Classified

Gentell Honey Hydrogel 4"x8" Saturated Gauze- A hydrating wound dressing containing hydrogel and honey (100% Leptospermum honey), Model Number: GEN-11830 - Product Usage: Use Gentell Honey Hydrogel on wounds with little or no exudate, diabetic skin ulcers, venous stasis ulcers, first and second-degree burns, post-surgical incisions, cuts and abrasions.

FDA Recall Z-1909-2020 · Posted None

Recalling FirmGentell, Inc
Recall StatusOpen, Classified
Product CodeFRO
Date Initiated2020-03-26
Product Quantity4,348

Reason for Recall

During an FDA audit, it was discovered that the product was not properly registered with FDA.

Firm Action

Gentell issued Urgent Medical Device Recall letter dated 3/26/20 mailed March 27, 2020 via first class US Mail stating reason for recall, health risk and action to take: 1.If you have the affected stock, discontinue use and quarantine the products that contain any of the listed lot numbers. 2. To return product, complete the enclosed "Acknowledgement and Receipt Form" and fax to 215-788-2715 or email to [email protected]. A quality representative will contact you with a return goods authorization number (RGA#), provide instruction for the return of the product(s) to Gentell, and arrange for any refund that may be due. 3. If you have no affected stock, please complete the enclosed "Recall Acknowledgement Form" and fax to 215-788-2715 or email to [email protected]. This will allow us to verify receipt of this letter

Root Cause

No Marketing Application

Distribution Pattern

Worldwide distribution - US Nationwide distributions and the country of South Africa.

Official Source

View FDA Recall →

Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.

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