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Open, Classified

iBOT PMD with software version 01.05.24. Personal Mobility Device.

FDA Recall Z-1965-2025 · Posted 2025-06-12

Recalling FirmMobius Mobility LLC
Recall StatusOpen, Classified
Product CodeIMK
Date Initiated2025-04-24
Product Quantity442 units

Reason for Recall

Software issue that could potentially lead to the device tipping over from Balance Mode.

Firm Action

Consignees were initially contacted via telephone on 4/24/25 to notify them of this software issue. An URGENT MEDICAL DEVICE CORRECTION NOTICE dated 5/5/25 was emailed to consignees to notify them of the recall and instructing them that the firm is developing a software correction. Once Mobius Mobility has obtained a correction they will reach out to consignees to schedule a time to update affected devices. Consignees with any questions can email service @mobiusmobility.com or call 833-346-4268x2.

Root Cause

Software design

Distribution Pattern

US Nationwide distribution in the states of CA, CO, FL, GA, IN, NC, NJ, OH, PR, RI, TN, TX & VA.

Related FDA 510(k) Records

Devices referenced by this recall via K-numbers.

Official Source

View FDA Recall →

Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.

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